Pharmacy

When it comes to prescription drugs you need somebody you can trust. It's important to go to one pharmacy for all of your prescriptions so that you can be sure the medications you are taking are safe, effective, and that there are no interactions. This is especially true if you're seeing more than one doctor.

Your United pharmacist is a caring professional that will fill your prescriptions accurately and quickly and is always available to consult with you about any questions you have. It doesn't have to be a prescription medication to ask for advice either. If you're unsure about an over-the-counter item you'll receive the same accurate, courteous, and professional advice.

Our pharmacist will fill your prescription while you shop, or have your doctor call it in and in most cases it will be ready when you get there. If it's a refill, call your pharmacy's automated refill line and the prescription will be ready and waiting for you. 

 Your United Pharmacy

UNITED PHARMACY

 
NOTICE OF PRIVACY PRACTICES

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. 

Please review it carefully.

The Pharmacy is required by law to maintain the privacy of Protected Health Information (“PHI”) and to provide individuals with notice of our legal duties and privacy practices with respect to PHI.  PHI is information that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.  This Notice of Privacy Practices (“Notice”) describes how we may use and disclose PHI to carry out treatment, payment or health care operations and for other specified purposes that are permitted or required by law.  The Notice also describes your rights with respect to PHI about you.

The Pharmacy is required to follow the terms of this Notice.  We will not use or disclose PHI about you without your written authorization, except as described in this Notice.  We reserve the right to change our practices and this Notice and to make the new Notice effective for all PHI we maintain.  Upon request, we will provide any revised Notice to you. 

Your Health Information Rights

All requests mentioned below must be made in writing by completing the appropriate HAC, Inc. Protected Health Information Request Form which can be obtained from any of our pharmacies or by contacting the HAC, Inc. Privacy Officer.

You have the following rights with respect to PHI about you:

Obtain a paper copy of the Notice upon request.  You may request a copy of the Notice at any time.  Even if you have agreed to receive the Notice electronically, you are still entitled to a paper copy.  To obtain a paper copy, contact your HAC, Inc. Pharmacy.

Request a restriction on certain uses and disclosures of PHI.  You have the right to request additional restrictions on our use or disclosure of PHI about you by sending a written request to HAC, Inc. Privacy Officer (see corp. mailing info.).  We are not required to agree to those restrictions.

Inspect and obtain a copy of PHI.  You have the right to access and copy PHI about you contained in a designated record set for as long as the Pharmacy maintains the PHI.  The designated record set usually will include prescription and billing records.  To inspect or copy PHI about you, you must send a written request to HAC, Inc. Privacy Officer.  We may charge you a fee for the costs of copying, mailing and supplies that are necessary to fulfill your request.  We may deny your request to inspect and copy in certain limited circumstances.  If you are denied access to PHI about you, you may request that the denial be reviewed.

Request an amendment of PHI.  If you feel that PHI we maintain about you is incomplete or incorrect, you may request that we amend it.  You may request an amendment for as long as we maintain the PHI.  To request an amendment, you must send a written request to HAC, Inc. Privacy Officer.  You must include a reason that supports your request.  In certain cases, we may deny your request for amendment.  If we deny your request for amendment, you have the right to file a statement of disagreement with the decision and we may give a rebuttal to your statement. 

Receive an accounting of disclosures of PHI.  You have the right to receive an accounting of the disclosures we have made of PHI about you after April 14, 2003 for most purposes other than treatment, payment, or health care operations.  The accounting will exclude certain disclosures, such as disclosures made directly to you, disclosures you authorize, disclosures to friends or family members involved in your care, and disclosures for notification purposes.  The right to receive an accounting is subject to certain other exceptions, restrictions, and limitations.  To request an accounting, you must submit a request in writing to HAC, Inc. Privacy Officer.  Your request must specify the time period, but may not be longer than six years.  The first accounting you request within a 12 month period will be provided free of charge, but you may be charged for the cost of providing additional accountings.  We will notify you of the cost involved and you may choose to withdraw or modify your request at that time.

Request communications of PHI by alternative means or at alternative locations.  For instance, you may request that we contact you about medical matters only in writing or at a different residence or post office box.  To request confidential communication of PHI about you, you must submit a request in writing to the HAC, Inc. Pharmacy where the PHI resides.  Your request must state how or where you would like to be contacted.  We will accommodate all reasonable requests.

Examples of How We May Use and Disclose PHI

The following are descriptions and examples of ways we use and disclose PHI:    

We will use PHI for treatment.  Example:  Information obtained by the pharmacist will be used to dispense prescription medications to you.  We will document in your record information related to the medications dispensed to you and services provided to you.  

We will use PHI for payment.  Example:  We will contact your insurer or pharmacy benefit manager to determine whether it will pay for your prescription and the amount of your copayment.  We will bill you or a third-party payor for the cost of prescription medications dispensed to you.  The information on or accompanying the bill may include information that identifies you, as well as the prescriptions you are taking.

We will use PHI for health care operations.  Example:  The Pharmacy may use information in your health record to monitor the performance of the pharmacists providing treatment to you.  This information will be used in an effort to continually improve the quality and effectiveness of the health care and service we provide.

We are likely to use or disclose PHI for the following purposes:

Business associates:  There are some services provided by us through contracts with business associates.  Examples include billing and delivery services.  When these services are contracted, we may disclose PHI about you to our business associate so that they can perform the job we have asked them to do.  If applicable, we may bill you or your third-party payor for services rendered.  To protect PHI about you, we require the business associate to appropriately safeguard the PHI.

Communication with individuals involved in your care or payment for your care:  Health professionals such as pharmacists, using their professional judgment, may disclose to a family member, other relative, close personal friend or any person you identify, PHI relevant to that person’s involvement in your care or payment related to your care.

Health-related communications:  We may contact you to provide refill reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.

Food and Drug Administration (FDA):  We may disclose to the FDA, or persons under the jurisdiction of the FDA, PHI relative to adverse events with respect to drugs, foods, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

Worker’s compensation:  We may disclose PHI about you as authorized by and as necessary to comply with laws relating to worker’s compensation or similar programs established by law.

Public health:  As required by law, we may disclose PHI about you to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

Law enforcement:  We may disclose PHI about you for law enforcement purposes as required by law or in response to a valid subpoena or other legal process.

As required by law:  We must disclose PHI about you when required to do so by law. 

Health oversight activities:  We may disclose PHI about you to an oversight agency for activities authorized by law.  These oversight activities include audits, investigations, and inspections, as necessary for our licensure and for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Judicial and administrative proceedings:  If you are involved in a lawsuit or a dispute, we may disclose PHI about you in response to a court or administrative order.  We may also disclose PHI about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the requested PHI. 

We are permitted to use or disclose PHI about you for the following purposes:

Research: We may disclose PHI about you to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your information.

Coroners, medical examiners, and funeral directors:  We may release PHI about you to a coroner or medical examiner.  This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also disclose PHI to funeral directors consistent with applicable law to carry out their duties.

Organ or tissue procurement organizations:  Consistent with applicable law, we may disclose PHI about you to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.

Fundraising: We may contact you as part of a fundraising effort.

Notification:  We may use or disclose PHI about you to notify or assist in notifying a family member, personal representative, or another person responsible for your care, your location, and your general condition.

Correctional institution:  If you are or become an inmate of a correctional institution, we may disclose PHI to the institution or its agents when necessary for your health or the health and safety of others. 

To avert a serious threat to health or safety:  We may use and disclose PHI about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. 

Military and veterans:  If you are a member of the armed forces, we may release PHI about you as required by military command authorities.  We may also release PHI about foreign military personnel to the appropriate military authority. 

National security and intelligence activities:  We may release PHI about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law. 

Protective services for the President and others:  We may disclose PHI about you to authorized federal official so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.

Victims of abuse, neglect, or domestic violence:  We may disclose PHI about you to a government authority, such as a social service or protective services agency, if we reasonably believe you are a victim of abuse, neglect, or domestic violence.  We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent serious harm to you or someone else or the law enforcement or public official that is to receive the report represents that it is necessary and will not be used against you.

Other Uses and Disclosures of PHI

The Pharmacy will request your written completion of our Authorization Form before using or disclosing PHI about you for purposes other than those provided for above (or as otherwise permitted or required by law).  You may revoke an authorization in writing by completing our Authorization Revocation Form at any time.  Upon receipt of the written revocation, we will stop using or disclosing PHI about you, except to the extent that we have already taken action in reliance on the authorization. 

For More Information or to Report a Problem

If you have questions or would like additional information about the Pharmacy’s privacy practices, you may contact the HAC, Inc. Privacy Officer.   If you believe your privacy rights have been violated, you can file a complaint with the HAC, Inc. Privacy Officer or with the Secretary of Health and Human Services.  There will be no retaliation for filing a complaint.

Corp. Info.: HAC, Inc.

Attn. Privacy Officer, Pat Rogers

390 N.E. 36^TH Street

Oklahoma City, OK  73105-2508

405-290-3423

United Pharmacy Pickup Alerts

United Pharmacy now offers the convenience to know when your pharmacy order is ready to be picked up.

Talk to the Pharmacy Department to join the United Pharmacy Alerts Program to receive a text message on your cell phone about your order. Once you are enrolled in the program, you will receive notifications when your order is ready to be picked up at United Pharmacy.

To join the program, please see your pharmacy department at your next visit. They will be glad to explain the program and set you up to begin receiving notifications about your order.

SMS Terms and Conditions / Privacy Policy

At any time you are enrolled in the program, you can receive additional support by replying to any United Pharmacy Alert message with the keyword HELP or by texting HELP to 62900 Alternatively, contact Customer Support at 866-389-5706.,or talk to your United Pharmacy Department about the program.

You may opt out of the program at any time by texting STOP to 62900 or replying to any text with STOP.

Message and Data Rates May Apply. One message sent per order. Upon initial enrollment an introductory text will also be sent.

Please refer to the Terms and Conditions and Privacy Statements associated with this website and to the collection, use and disclosure of your information in accordance with the same.

List of participating carriers: AT&T, Alltel, T Mobile, Verizon Wireless, U.S. Cellular, Sprint, Nextel, Boost, Cellcom, Cellular South, Cincinnati Bell, Cricket Wireless, nTelos, Virgin Mobile, ACS Wireless, Bluegrass, Centennial, Cox Communications, ECIT - Cellular One of East Central Illinois, EKN - Appalachian Wireless, GCI Communications, Immix - PC Management, Inland Cellular, IVC - Illinois Valley Cellular, Nex-Tech Wireless, RCC/Unicel, Revol, RINA/All West Wireless, RINA/CTC Telecom-Cambridge, RINA/FMTC-Farmers Mutual Telephone Co., RINA/Nucla-Naturita Telephone Co., RINA/Silverstar, RINA/Snake River PCS, RINA/South Central, RINA/Syringa Wireless, RINA/UBET, West Central Wireless.

Frequently Asked Questions

Q: How do I stop receiving Pharmacy Alerts?

A: To end your participation in the United Pharmacy Alerts program, please use on of the following methods:

·        Reply with the keyword STOP to any United Pharmacy Alerts message you have received, or

·        Send a text message to 62900 with the word STOP in the message, or

·        See your United Pharmacy Department and ask them to change your profile to no longer send text notifications to you.

Q: Will a message go out every time I have a prescription ready to be picked up?

A: In general, yes. When any one of your orders is ready, a notification will be sent to let you know it is ready to be picked up. If multiple prescriptions are filled within a short time, only a single message will be sent.

Q: I have enrolled my mobile number into the program, but am dropping off an order for my spouse; can I be notified when it is ready?

A: Yes, please inform the Pharmacy staff when you are dropping off the order so your contact information will be used for this order.

Q: Will I be charged for joining the United Pharmacy Alerts Program?

A: No, United Pharmacy does not charge for the Text Message Alert Program. However, message and data rates may apply. The account holder approves charges to appear on their wireless bill or deducted from their prepaid balance. Please contact your carrier for specific information relating to your plan.

Q: Do I have to have a specific cellular carrier to participate in the United Pharmacy Alerts Program?

A: United Pharmacy supports text message to most major mobile phone providers; however, some carriers may not be supported.

Q: I enrolled in the program, but I don't always get notified when my prescription is ready.

A: Some possible reasons for not getting a message include (but are not limited to) memory full on cell phone, out of network, weak signal, change in cell phone number, low balance, or cell phone off for extended time.

Immunizations demonstrate our commitment to being your health and wellness destination of choice. Immunizations help protect adults against disease, disability and death.  Each year in the United States, as many as 70,000 adults die from vaccine-preventable diseases or their complications.  Our Pharmacists have the special skills needed to administer vaccines and help improve the quality of life for many patients...and they’re easily accessible to the public! 

Walk-Ins Welcome!

Age restrictions for United Pharmacy vaccinations apply

Available Immunizations

Flu Vaccine
This annual vaccination, offered each fall, reduces your likelihood of becoming ill with the flu. The vaccine is recommended for everyone ages six months and older. People at high risk for flu complications include: anyone ages 50 or older, pregnant women (any trimester), those suffering from heart disease, diabetes, lung disease, kidney problems or with a weakened immune system, caregivers or those who have household contact with children less than six months old.

Fluzone® High-Dose (HD) Vaccine
Fluzone® HD is designed to provide better protection against the flu for people ages 65 and older. This vaccine protects against the same flu viruses as the regular flu shot, but contains more antigens for a stronger immune response from your body. As you get older, your body’s immune system weakens and its ability to build up a strong response with immunization decreases.

FluMist® Vaccine
This influenza vaccine is administered through a mist into your nose. The vaccine is available for healthy people ages 2 to 49 who are not pregnant. Certain people should not get this vaccine, so ask your Pharmacist if FluMist® is right for you.

Pneumonia Vaccine
This one-time vaccination drastically decreases your risk of pneumococcal disease, which causes bacterial meningitis and pneumonia. All adults 65 years and older should receive this vaccination, as well as those ages 2 to 64 who suffer from chronic illness such as diabetes, cardiac disease, renal failure or pulmonary disease. If you have a weakened immune system, you may also be at high risk for a fatal pneumococcal infection. Certain people may need to be revaccinated five years after their first dose; check with your Pharmacist for details.

Tetanus and Diphtheria Vaccine (Td)
This vaccine should be received by all adolescents and adults, protecting you against tetanus and diphtheria infections for ten years. Scrapes from gardening tools, splinters from home renovations, animal bites, body piercings, tattoos and post-surgical wounds can all lead to tetanus. Diphtheria is still a public health problem in 87 countries, and the bacteria may still circulate in some parts of the United States and Canada. If it has been ten years since your last Td shot, it is time to repeat this vaccination!

Tetanus, Diphtheria and Pertussis (Tdap)
Pertussis, better known as whooping cough, is a highly contagious bacterial infection of the respiratory system that causes spasms of severe coughing. While anyone can get whooping cough, young children and infants are at the highest risk for complications, which can result in hospitalization and even death. Immunity from childhood vaccination generally wears off after five to ten years, leaving adolescents and adults susceptible to this highly contagious disease. The current recommendation is a one-time Tdap vaccination for everyone ages 11 to 64, providing protection against tetanus, diphtheria and pertussis.  People 65 years and older should get a Tdap vaccination if they will be in close contact with an infant.

Hepatitis B Vaccine
Hepatitis B infects 140,000 to 320,000 people each year. Your risk of infection can be drastically decreased by this three-dose vaccination series (three doses are required to be effective) which are given over the course of six months. Adolescents and young adults should receive this series, as should some health care workers and public-safety workers who are exposed to blood or other potentially infectious body fluids. People with certain medical conditions also should receive this vaccination. See your Pharmacist for specific details.

Hepatitis A Vaccine
This two-dose vaccination is recommended for people with certain medical conditions including chronic liver disease, and those travelling outside of the United States to certain countries. After the first dose is given, a second dose is required 6 to 18 months later. See your Pharmacist for specific details.

Meningitis Vaccine
This vaccination is for anyone over the age of two who is at risk for a meningitis infection. Vaccination is recommended for all first-year college students living in dormitories, people with anatomic or functional asplenia, military recruits during basic training and travelers to the “meningitis belt” of Africa and Asia. There are currently three vaccines available to protect against meningococcal disease. Check with your Pharmacist to see which vaccine is right for you.

Shingles Vaccine
Shingles is a virus that causes a painful skin rash with blisters, usually appearing on one side of the face or body. Occasionally, severe cases may involve the eyes and affect vision. While shingles is usually resolved after two to four weeks, there is a chance of developing complications that include postherpetic neuralgia (PHN), causing intense pain that can last for years after the rash has resolved.  Because shingles is caused by the same virus as chickenpox, once you have had chickenpox the virus can live but remain inactive in your body for many years. Age and problems with your immune system may increase your risk of getting shingles. The current recommendation is that everyone ages 60 and older receives a one-time dose of Zostavax®. While the FDA has recently approved the use of Zostavax® for anyone 50 years or older, all patients under the age of 60 must have a prescription to receive Zostavax® at our Pharmacies.

Human Papilloma Virus (HPV) Vaccine (Gardasil)
HPV is a common virus. In 2005, the Centers for Disease Control and Prevention (CDC) estimated that 20 million people in the United States had this virus. The HPV vaccine helps prevent cervical cancers in females and genital warts in both males and females. Given in three doses over six months, the current recommendation is that all females ages 11 to 26 be vaccinated. Males ages 9 to 26 can receive the vaccination to reduce the likelihood of developing genital warts. The HPV vaccine will not treat cervical cancer or genital warts, and cannot protect against diseases caused by other types of HPV. Speak with your Pharmacist to help gain a better understanding.
 
Measles, mumps, rubella (MMR)
Measles causes rash, cough, runny nose, eye irritation and fever. It can lead to ear infection, pneumonia, seizures, and brain damage. Mumps virus causes fever, headache, and swollen glands. It can lead to deafness or meningitis. Rubella virus causes rash, mild fever, and arthritis.  Who should get vaccinated? Children should get two doses of MMR vaccine. The first at 12 to 15 months of age. The second at 4 to 6 years of age.

If you’re not sure which immunizations you’ve already had or which immunizations you may need, call your United Pharmacist. Some immunizations require a prescription; your Pharmacist can contact your health care provider if necessary. Pharmacy vaccinations are covered by several insurance plans.

Coming Soon

Did you know you can pick up many of your pet’s medications in our pharmacy?

There are hundreds of pet medications available – including brand names and generic options! All you have to do is bring in your pet’s prescription to one of our pharmacists, and they’ll be happy to fill your pet’s medication.  To find out if there is a generic medication that might be right for your pet, just ask your veterinarian.

Listed below are the most popular generic options.

    Want the well known name brand? We have those too!

·       Humulin N 100 Units/Ml Vial

·       Lantus 100 Units/Ml Vial

·       Novolin N 100 Units/Ml Vial

Pet Medication - Frequently Asked Questions

Q:   Do I a need a prescription from my vet?

A:   Most medicines require a prescription from your vet. Plan to ask your vet if a prescription is required and if it can be filled at a United Pharmacy.

Q:   Is this the same medication that I would get from my vet?

A:   Yes.

Q:   What if I have a special request?

A:   Some pet medications are not available to all retail pharmacies. We will take your item into consideration and monitor requests. We will do our best to find the requested medication and if available, we will order it into the pharmacy.